F.A.Q.

Everything you need to know for a worry-free stay in Montalcino

Welcome to our FAQ, a comprehensive resource to explore the amenities of Palazzo del Cardinale. Discover all the details about our rooms and suites, furnishings, and facilities. Read answers to the most common questions about our delightful Tuscan breakfasts, the delicacies of San Giorgio Restaurant, and other services offered. We are here to answer any questions and make your stay in Montalcino an unforgettable experience.

Rooms

Are bathroom accessories available in the room?
Yes, you will find various products: soap, shower gel, shampoo, hairdryer, towels, shower towel, slippers.

Are pets allowed in the rooms?
Yes, small and medium-sized pets are allowed at an additional cost of €20.00.

Do children have to pay?
Regardless of their age, children who need a crib (provided at a cost of €10.00 upon request) do not affect the room rate; if they require a proper bed, they are considered adults, thus influencing the room rate. It is also possible to add an extra bed in the room at a cost of €30 per day.

Breakfast, Restaurant, Wine Bar

Is breakfast included in the room rate?
Yes, breakfast is included in the room rate.

At what time is breakfast served?
Breakfast will be served from 8:00 to 10:00.

Does Palazzo del Cardinale have a restaurant?
On the ground floor of the same building, our guests can enjoy the San Giorgio Restaurant, also managed by the same property. The restaurant specializes in traditional dishes and the preparation of Chianina beef.

What are the restaurant hours?
The restaurant is open from 12:30 to 14:30 and from 19:00 to 22:00.

Does Palazzo del Cardinale have a wine bar?
We have two wine bars, one inside the reception and one in front of the building's entrance, the San Giorgio Wine Bar, managed by the same property. In your rooms, you will find three bottles of wine. Upon request, we can provide the wines of your choice. Special prices on wine purchases are available for our customers.

Services, Reception

Does Palazzo del Cardinale offer Wi-Fi internet service?
Yes, Wi-Fi coverage is provided for free internet access.

Does Palazzo del Cardinale have a reception service?
The reception service is open from 14:00 to 17:00; for any needs outside these hours, please contact Mara at +39 348 7843 689 or Gerardo at +39 340 0907 265.

Does Palazzo del Cardinale have parking?
Our B&B is in the heart of the historic center of Montalcino. Our customers can use the paid parking at the fortress, located 20 meters away, or free parking in Via Aldo Moro, which is about 400 meters away.

What are the check-in and check-out times?
Check-in is scheduled from 14:00 to 17:00, and check-out is by 10:00.